ERS Plumbers
Frequently asked

Plumbing FAQs for Durban North.

Common questions from local clients, grouped by service. If your question is not here, call us or send photos on WhatsApp.

Durban North, Umhlanga, La Lucia, Glenashley, Sunningdale, Ballito & Durban
ERS Plumbers FAQ — Durban North
General

About ERS, areas served, and how we work.

Where does ERS Plumbers operate?

ERS Plumbers CC serves Durban North, Umhlanga, La Lucia, Glenashley, Sunningdale, Ballito, and surrounding KwaZulu-Natal areas.

How long has ERS Plumbers been in business?

ERS Plumbers CC was established in 1964 and is now a third-generation family business based in Glen Anil, Durban North.

What plumbing services does ERS Plumbers offer?

Plumbing maintenance, geyser installation and repair, bathroom renovations, drain clearing, burst pipe repair, JoJo tank installations, and kitchen plumbing.

Can I send photos of the problem first?

Yes. WhatsApp photos or a short video help us triage faster and arrive ready for the job.

Do you do emergency call-outs?

Yes. For burst pipes, dead geysers or blocked sewers, call directly or WhatsApp a photo for the fastest reply.

Do you give quotes before starting?

Yes. We assess the job, explain what is needed in plain language, and confirm the price before any work starts.

Do you do renovations, not just plumbing repairs?

Yes. We have completed full kitchen renovations, bathroom strip-outs, and outdoor entertainment areas alongside the plumbing side of those builds.

Emergency Plumber

Emergency Plumber questions we get a lot.

Do you handle burst pipes in Durban North?

Yes. ERS Plumbers handles urgent burst pipe repairs in Durban North and nearby suburbs, including isolating the leak and repairing damaged pipework.

Can I WhatsApp photos first?

Yes. WhatsApp photos or a quick video help us triage faster and get a clearer idea of the problem before we arrive.

What emergency plumbing issues do you deal with?

Common urgent jobs include burst pipes, serious leaks, blocked drains, overflowing toilets, and geyser problems.

Open the Emergency Plumber page
Geyser Installation

Geyser Installation questions we get a lot.

Do you replace burst geysers in Durban North?

Yes. ERS Plumbers handles burst geyser replacements and related plumbing work in Durban North and nearby areas.

Can you help if my geyser is old but not burst yet?

Yes. We can inspect ageing geysers, advise on condition, and help you decide whether repair or replacement makes more sense.

Do you only do geysers?

No. ERS Plumbers also handles leaks, burst pipes, drains, renovations, pumps, and general plumbing maintenance.

Open the Geyser Installation page
Burst Pipe Repair

Burst Pipe Repair questions we get a lot.

Can ERS help with burst pipes inside walls?

Yes. ERS Plumbers handles burst pipe repairs including concealed leaks and damaged pipework inside walls or other hard-to-reach areas.

Do you work in nearby suburbs too?

Yes. ERS serves Durban North as well as nearby areas like Umhlanga, La Lucia, and surrounding parts of the North Durban coast.

Should I wait and see if the leak slows down?

No. Burst pipes usually get more expensive the longer they are left. Call quickly and isolate the water if you can do so safely.

Open the Burst Pipe Repair page
Leak Detection & Repair

Leak Detection & Repair questions we get a lot.

Can ERS help with hidden leaks?

Yes. ERS Plumbers handles hidden leak investigation and leak repairs in Durban North, including pipe leaks that are not obvious at first glance.

Do you only fix big leaks?

No. ERS also fixes smaller persistent leaks from taps, valves, fittings, and general plumbing components before they become a bigger headache.

Should I ignore a slow leak for now?

No. Slow leaks often cause bigger water bills and long-term damage. It is cheaper to deal with them early.

Open the Leak Detection & Repair page
Blocked Drains

Blocked Drains questions we get a lot.

Do you handle serious blocked drains?

Yes. ERS Plumbers handles blocked drain clearing for stubborn residential and commercial drainage issues in Durban North and nearby areas.

Can you help with backed-up outdoor drains?

Yes. ERS deals with both indoor and outdoor drain problems, including waste line backups and surface drainage issues tied to plumbing.

Should I keep using the drain if it is only slow?

Better not. Slow drains often become full blockages, and continued use can turn a manageable problem into a filthy one.

Open the Blocked Drains page
JoJo Tanks & Pumps

JoJo Tanks & Pumps questions we get a lot.

Do you install full JoJo tank systems?

Yes. ERS Plumbers can help with JoJo tank installations, pump setups, and the related plumbing connections needed for a practical water backup system.

Can you replace an existing pump?

Yes. ERS handles pump replacements as well as new installations where the property setup calls for it.

Do you only work in Durban North?

Durban North is the core focus, but ERS also works in nearby suburbs like Umhlanga, La Lucia, and surrounding northern areas.

Open the JoJo Tanks & Pumps page

Still not sure?

Call us, or WhatsApp a photo of the problem for a straight answer.

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